Director, Center for Emergency Medicine Innovation
Massachusetts General Hospital/Harvard Medical School
Falmouth, Massachusetts
Benjamin A. White, M.D. is an attending physician at the Massachusetts General Hospital Department of Emergency Medicine, and an Associate Professor of Emergency Medicine at Harvard Medical School. He also serves as the Director of the Center for Emergency Medicine Innovation and the Director of Patient Experience for Mass General Brigham Emergency Medicine. Ben’s academic and administrative career has focused on improving patient care and experience across the spectrum of the ED visit. His work has included multiple ED operations and systems improvement projects, with an emphasis on clinical innovations that reduce unnecessary waits and waste, increase communication quality and frequency, optimize patient comfort, and improve the overall environment of care. He has led multiple grant-funded projects in this capacity, with resultant peer-reviewed publications, and has lectured nationally on these topics at SAEM, AAEM, ACEP, and through multiple invited presentations. Ben cares deeply about making innovative and sustainable improvements in ED patient care, and the humanism and compassion that is integral to a positive patient experience during the ED visit.
Disclosure(s): No financial relationships to disclose
ED Management Solutions: Principles and Practice
Sunday, April 6, 2025
8:00am – 4:45pm ET
ED Management Solutions: Principles and Practice
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ED Operations Certificate Course (EDOCC) 2025-26 Kick-off
Monday, April 7, 2025
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Lean Concepts: Waste vs. Value and Lean Processes
Monday, April 7, 2025
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ED Operations Certificate Course (EDOCC) 2024-25 Wrap-up
Monday, April 7, 2025
1:30pm – 5:30pm ET